Shipping policy

At CHICSTA., we are excited to offer free shipping on all orders shipped to United Kingdom!

Shipping Zone:
United Kingdom (UK)

Shipping Costs:
Free shipping for all orders to United Kingdom.

Estimated Delivery Times:
The latest order time is 23:00 (GMT+01:00).
For our standard delivery, the estimated delivery time is 5-9 business days (Mon-Fri).
Orders are typically processed within 1-2 business days (Mon-Fri).
Orders are then shipped from our warehouse.
Please note: These are indicative delivery times. Actual delivery times may vary depending on third-party factors, as our products are shipped from our warehouse in China.

Taxes:
The prices displayed on our website include all applicable taxes. Customers will not be charged any additional taxes at checkout.

Tracking:
A tracking number will be provided with the shipping confirmation email so you can track the progress of your delivery.

Delivery Exceptions:
We cannot guarantee delivery times due to unforeseen circumstances beyond our control, such as customs delays, natural disasters, or issues with the carrier.
In such cases, we will communicate any delays promptly and keep you updated on the expected delivery time.

Returns and Refunds:
Please refer to our separate Returns and Refunds policy for information on how to return or exchange your order.

Cancellation Policy:
You have the right to cancel your order within 24 hours after placing it, provided the order has not been shipped yet. To cancel, please email us as soon as possible at info@chicsta-london.com with your order number.

If the cancellation is within the specified time frame and the order has not been processed or shipped, you will receive a full refund to your original payment method. If the order is already on its way, the regular return process will apply.

Contact Us:
If you have any questions about our shipping policy, feel free to contact us at info@chicsta-london.com