Privacy policy

Privacy Policy of chicsta-london.com

This privacy policy explains how chicsta-london (the "Site" or "we") collects, uses, and shares your personal data when you visit the Site or make a purchase.

Contact Information
If you have any questions after reading this policy, would like to learn more about our privacy practices, or wish to file a complaint, you can contact us via email at info@chicsta-london.com

Collection of Personal Data
When you visit the Site, we collect certain information about your device, your interaction with the Site, and data necessary to process your purchases. Additionally, we collect extra information if you contact us for customer service. In this policy, we refer to all information that can identify an individual (including the data below) as "Personal Information." See the list below for details about the personal information we collect and why.

Device Information

Purpose of collection: To load the Site correctly and to conduct analytics on the usage of the Site for optimization.
Source of collection: Automatically collected via cookies, log files, web beacons, tags, or pixels when you visit our Site.
Sharing for business purposes: Shared with our processing partner Shopify.
Data collected: Browser version, IP address, timezone, cookie information, products or pages viewed, search terms, and your interaction with the Site.

Order Information

Purpose of collection: To deliver products or services to you in accordance with our contract, to process your payment information, arrange shipping, and send invoices and order confirmations. Also, to communicate with you, check our orders for possible risks or fraud, and to send you (in accordance with your preferences) information or advertisements about our products or services.
Source of collection: Collected from you.
Sharing for business purposes: Shared with our processing partner Shopify.
Data collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Sharing of Personal Information
We share your personal information with service providers to help us deliver our services and fulfill our contracts with you as described above. For example:

We use Shopify for our online store. For more information on how Shopify uses your personal data, you can read their privacy policy: Shopify Privacy Policy.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information we receive, or to protect our rights.

Use of Personal Information
We use your personal information to provide our services to you, including:

  • Offering products for sale

  • Processing payments

  • Shipping and fulfilling your orders

  • Informing you about new products, services, and offers

Legal Basis
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

Started in 2019 to be continued in 2025 and many more years..

Welcome to our shop! We are James and Emma, the proud owners of a one-of-a-kind fashion boutique located in the heart of London. After years of planning and dreaming, we’ve finally brought our vision to life—not just through our online store, but also with a physical space where we can connect directly with our community.

Our mission has always been to provide a carefully curated collection of timeless, high-quality, and stylish pieces that celebrate individuality.

Whether you’re shopping online or stopping by in person, we’re here to help you find something that feels perfect for you. Thank you for being a part of our journey!

Welcome!